Use this runbook to coordinate the final admin-side checks before opening a new deployment to external users.
Scope of this runbook
This runbook assumes:
- core implementation work is already complete
- provider credentials are available or about to be applied
- operators are validating readiness, not designing features from scratch
1. Freeze scope
Before the release window:
- stop adding non-critical features
- identify the single payment provider or provider set you will support at launch
- identify the social login providers you will support at launch
- define who owns production credentials and rollback decisions
2. Finalize admin configuration
In /admin, review:
- products and plans
- one-time products if enabled
- discounts
- payment providers
- email providers
- OAuth providers
- verification providers
- general settings
- legal pages settings
- invoice settings
- referral settings
- Open Graph settings
3. Finalize public content
Verify:
- homepage copy and links
- FAQ content
- blog content if used for launch
- roadmap visibility
- announcements
- terms of service
- privacy policy
4. Validate critical user flows
Test with a production-like environment:
- registration
- email verification
- social login
- 2FA if enabled
- subscription checkout
- one-time purchase checkout
- payment webhook delivery
- invoice generation
- dashboard access
- admin access
5. Validate infrastructure
- database backups are configured
- Redis is running if queues depend on it
- Horizon or queue workers are running
- mail delivery is verified
- HTTPS is enforced
- public callback URLs are correct
6. Validate observability
- logs are accessible
- failed jobs are monitored
- payment failures can be diagnosed
- support staff know where to inspect users, subscriptions, orders, and transactions
7. Go-live decision
Only publish when:
- launch-critical flows all pass
- provider credentials are confirmed
- legal content is ready
- no placeholder branding remains
- owners agree on support coverage for the first launch window
Last modified on March 30, 2026
